Effective date: April 16, 2026
These Terms of Service ("Terms") govern your access to and use of getvitalbee.com and vitalbeefeed.com (together, the "Sites") and any purchase of VitalBee products. Both Sites are operated by Natural Bee Care, LLC ("VitalBee," "we," "us," or "our") and are subject to the same Terms. By accessing the Sites, submitting a form, or placing an order, you agree to these Terms. If you do not agree, do not use the Sites or purchase our products.
Natural Bee Care, LLC is a California limited liability company doing business as VitalBee. Our mailing address is 1855 Grogan Avenue, Suite A, Merced, CA 95341. Contact: [email protected], (866) 834-5004.
You must be at least 18 years old and able to form a legally binding contract to use the Sites or purchase our products. If you are using the Sites on behalf of a business or other entity, you represent that you have authority to bind that entity to these Terms.
VitalBee sells performance nutrition products for honey bees, including 10 LB and 40 LB cases of VitalBee patties and a dry mix available in larger quantities for operations that produce their own patties. Product specifications, pricing, and availability are described on the Sites and may change without notice.
VitalBee ships nationwide via freight and parcel carriers. Shipping timeframes are estimates only and are subject to carrier performance, weather, and production schedules at our fulfillment partners (Diversified and Global Patties). Risk of loss and title pass to you upon delivery to the carrier, unless otherwise agreed in writing.
The Sites and all content on them — including text, graphics, logos, photographs, illustrations, video, product imagery, and the VitalBee name and marks — are owned by or licensed to Natural Bee Care, LLC and protected by U.S. and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Sites for personal or internal business purposes. You may not copy, reproduce, modify, distribute, scrape, or create derivative works from the Sites or their content without our prior written consent.
You agree not to:
If you submit a testimonial, review, photograph, video, question, or other content to us (by form, email, SMS, or social channels we operate), you grant Natural Bee Care, LLC a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, and display that content in connection with VitalBee's business. You represent that you own or have the rights to the content you submit and that the content does not violate any third party's rights.
The Sites may link to third-party websites, research publications, or services that we do not control. We are not responsible for the content, accuracy, or availability of those sites, and linking to them does not imply endorsement.
By providing your email address or phone number, you consent to receive transactional and, where you have opted in, marketing communications from VitalBee. Message and data rates may apply to SMS. You can unsubscribe from marketing emails via the unsubscribe link in any message, and you can stop SMS by replying STOP. See our Privacy Policy for more.
THE SITES AND THE PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, NATURAL BEE CARE, LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
We do not warrant that the Sites will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Sites or the servers that make them available are free of viruses or other harmful components. Content on the Sites about bee nutrition and colony health is provided for general informational purposes and is not a substitute for the judgment of a qualified beekeeper, veterinarian, or apiary specialist.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL NATURAL BEE CARE, LLC OR ITS OFFICERS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, COLONY LOSSES, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITES OR ANY VITALBEE PRODUCT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITES OR A PRODUCT WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US FOR THE PRODUCT GIVING RISE TO THE CLAIM IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR (b) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.
You agree to defend, indemnify, and hold harmless Natural Bee Care, LLC and its officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Sites, your violation of these Terms, or your violation of any right of a third party.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute that is not subject to arbitration (see Section 16) will be brought exclusively in the state or federal courts located in Merced County, California, and you consent to the personal jurisdiction of those courts.
Informal resolution first. Before filing any formal action, you agree to contact us at [email protected] with a description of your claim and to give us 30 days to attempt to resolve it informally.
Binding arbitration. If we cannot resolve the dispute informally, any claim arising out of or relating to these Terms, the Sites, or a VitalBee product will be resolved by final and binding arbitration administered by a recognized arbitration provider (such as JAMS or AAA) under its applicable consumer or commercial rules, before a single arbitrator in Merced County, California, or at another location mutually agreed. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
Class-action waiver. You and VitalBee each agree that disputes will be resolved only on an individual basis, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.
Exceptions. Either party may bring an individual action in small-claims court and may seek injunctive or equitable relief in court to protect its intellectual property rights.
We may modify the Sites, products, or these Terms at any time. When we make material changes to these Terms, we will update the "Effective date" at the top of this page and, where appropriate, provide additional notice. Your continued use of the Sites or purchase of products after the effective date means you accept the updated Terms.
We may suspend or terminate your access to the Sites at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Disputes) will survive.
Natural Bee Care, LLC
1855 Grogan Avenue, Suite A
Merced, CA 95341
Email: [email protected]
Phone: (866) 834-5004
Web: getvitalbee.com | vitalbeefeed.com